Effective Date: 7 July 2026 | Last Updated: 27 July 2026
1. Who We Are
Community Events Australia ("we", "our", "us") is operated by Sajjad Zaheer, an individual based in New South Wales, Australia. The service helps people discover, create, share, manage and stream community events.
2. Information We Collect
Depending on how you use the service, we may collect and hold:
- Your verified mobile number, name, email address, account identifier, verification status and role.
- Account-linking information used to connect a phone login with a previous Google or Microsoft account profile.
- Event information, including host and contact details, dates, fixed or prayer-based times, addresses, map coordinates, event type, recurrence details, audience, subject, optional notes, speakers, reciters, posters and organisation details.
- Information supplied about another person when an event is submitted on their behalf.
- Your selected default city, favourites, layout, map/list preference and notification preferences.
- Calendar subscription records, email delivery preferences and push-notification tokens.
- Camera, microphone, audio level and orientation information used while preparing or transmitting a live stream.
- Live-stream metadata, including event and YouTube identifiers, watch URLs, visibility, start/end status and availability.
- AI search prompts, generated responses and reports about AI-generated output, including report reasons, comments, user role, app version and device/browser information.
- Technical information such as browser type, operating system, user agent, error information and local app/cache state.
Use of a community events service may reveal or allow inferences about religious interests or affiliations. Please do not submit sensitive personal information about another person unless it is necessary and you have permission.
3. How Information Is Collected and Held
We collect information directly from you when you register, complete your profile, create or share an event, choose settings, use AI search, report an AI response, subscribe to notifications or calendars, or start a stream. We may also receive information from another user who submits an event on your behalf, and from service providers used to authenticate users and operate the app.
Information is primarily held in Firebase and Google Cloud systems. Some app data is cached on your device to improve launch speed, offline operation and reliability.
4. Why We Use Information
- Authenticate users and maintain accounts.
- Link eligible former accounts to verified phone accounts.
- Create, display, search, share, edit, archive and administer single and recurring events.
- Provide city filtering, map/list views, favourites, calendar sync and personalised settings.
- Send opted-in event reminders, push notifications, community updates and administrator alerts.
- Provide AI-assisted event search and investigate reported AI output.
- Create, relay, resume, list and administer YouTube live streams.
- Prevent misuse, enforce permissions, troubleshoot failures and improve security and performance.
- Comply with legal obligations and respond to valid requests.
5. Event Visibility and Sharing
- Registered users: may view full event details, including addresses and host phone numbers, subject to their role and app permissions.
- Guests and centre events: may see the centre event venue address, but do not receive private host phone details.
- Guests and private events: see the suburb only and do not see the full address or host phone number. Directions are unavailable.
- Sharing private events: normal users who do not own the private event receive suburb-only share text without the host phone. Owners, Admins and Super Admins may share full details.
Optional event notes are displayed on expanded event cards and included in generated share messages. Do not place confidential addresses, phone numbers or other private information in Notes because Notes may be visible to guests and recipients of shared messages.
6. Live Streaming and Stream History
Hosts may stream through the app or connect a YouTube stream created on another device. A host can choose Public or Private visibility. Private streaming uses YouTube's unlisted/link-only mode: it is not intended to appear in the public streamed-videos list or activate the public Watch on YouTube button, but anyone who receives the YouTube link may be able to view it.
Video and audio sent through the app are relayed to YouTube. We do not operate a separate permanent video archive, but YouTube may record and retain a broadcast under its own policies. We retain limited stream metadata to support resuming, status, visibility, history and link availability. Deleting a record in the app does not by itself delete a video from YouTube.
7. AI-Assisted Search and Reports
AI-assisted search uses Anthropic services to process a search prompt and relevant event information. AI output may be inaccurate, incomplete or inappropriate and should be checked against the event card or host.
Users can report AI output. A report may contain the prompt, response, reason, comments, user identifier or email, role, user agent and app version. Reports are stored in Firestore, emailed to the app operator for review, and used for safety, support and quality purposes.
8. Location, Maps, Prayer Times and City Preference
The app stores a selected default Australian city to filter events. Google Maps may process an address entered for an event and may provide formatted address and map coordinates. Logged-in users may view eligible events on a map. Directions open an external mapping service. The current city filter and map view do not require continuous background location tracking.
If an event is set to a prayer-based time, the app uses the event date, selected address coordinates and Australian time zone to calculate the relevant prayer time. The selected prayer name and offset are stored with the event so future recurring occurrences can be recalculated consistently.
9. Calendars, Emails and Notifications
Calendar subscriptions may include event names, dates, calculated times, venues and audience details. The app may send daily event reminders, live alerts, community updates, private-stream host links, administrator alerts and operational reminders where enabled or appropriate to an administrator role. Users can manage normal and administrator email preferences in Profile. Device push permission can also be withdrawn in device settings.
10. Service Providers and Disclosures
We do not sell personal information. Information may be processed or disclosed to service providers required to operate the app, including:
- Firebase and Google Cloud: authentication, database, storage, hosting, functions, notifications and stream relay infrastructure.
- Google Maps: address search, place information and directions.
- YouTube: live broadcasts, recordings, watch links and video availability.
- Anthropic: AI-assisted event search.
- Email/SMTP providers, including Amazon SES where configured: reminders, community messages, stream-link messages, administrative alerts and AI-report notifications.
- Apple, Google Play and Microsoft: app distribution, installation and platform services governed by their own policies.
These providers may process information in Australia, the United States and other countries where they or their subprocessors operate. Their privacy terms also apply to their processing.
11. Security
We use phone verification, HTTPS, Firebase security controls, role-based permissions and managed secrets. No online service can guarantee absolute security. Please report suspected unauthorised access promptly.
12. Retention and Archived Events
Active events are moved to an administrator-only archived-events collection after the configured post-event period rather than being immediately erased. User profiles are retained while accounts remain active. Stream records, AI reports, operational logs and moderation records are retained for as long as reasonably required for service operation, safety, dispute handling or legal obligations. YouTube controls retention of videos held on YouTube.
13. Account Deletion
You may delete your account through Profile or request assistance at communityeventssydney@gmail.com. Events are not deleted with the account. You can choose whether active events become inactive immediately or remain active until their normal expiry date. They then remain in the administrator-only archive with their event, host and submission details, including both submitter and host information for on-behalf-of events.
Your Firebase Authentication account, user profile and calendar subscription are deleted through the self-service process. Stream metadata, AI reports, security/moderation records and third-party YouTube content may not be removed automatically. Contact us if you want these records reviewed for deletion or de-identification. Some information may be retained where reasonably required for legal, security, fraud-prevention or dispute purposes. See the Account Deletion page.
14. Access, Correction and Complaints
You can update your name, email and default city in Profile. Administrators can assist with corrections. To request access, correction, deletion or a copy of personal information, email communityeventssydney@gmail.com.
Privacy complaints should describe the concern and relevant account or event. We will acknowledge the complaint and aim to respond within 30 days. If you are not satisfied and Australian privacy law applies, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
15. Administrative Access
Admins and Super Admins may access and manage user profiles, full event details, archived events, reports and operational records where needed for moderation, support and service administration. Super Admins manage roles. Administrative activity must be for legitimate app purposes.
16. Children
The service is not intended for children under 13 to create accounts independently. We do not knowingly seek personal information from children under 13. A parent or guardian who believes a child has provided information should contact us.
17. Changes and Contact
We may update this policy as features, providers or legal requirements change. The latest version and date will appear on this page.
Contact: communityeventssydney@gmail.com